2 thoughts on “Samsonite Colombian Leather Toploader, Brown, One Dimensions

  1. Pen Name
    20 of 21 people found the following review helpful
    1.0 out of 5 stars
    DO NOT BUY THIS PRODUCT!!!!!, July 2, 2014
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    Verified Purchase(What’s this?)
    The bag, generally, is very nice. However, the strap stinks. I had it about 60 days and it broke. To add injury to insult, Samsonite customer service is THE WORST. First, they are impossible to get in touch with. Then, when you do, they are rude. They immediately accused ME of being the problem. They then wanted me to BRING the bag back to them over 8 hours away. When I finally said no, they gave me an option of going to a Samsonite store (closest one is an hour away) to have them mail it. When I asked for a supervisor, they told me no. They also told me that once I sent the bag back, they would evaluate whether they would honor their warranty and replace the strap. They also told me that if I sent the bag back, they were not sure they would be able to return it, even if they rejected my claim.

    DO NOT BUY FROM SAMSONITE. I am still waiting for a call from a manager.

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  2. Denise V.
    7 of 7 people found the following review helpful
    5.0 out of 5 stars
    Great Bag!, October 2, 2013
    By 

    Verified Purchase(What’s this?)
    This review is from: Samsonite Colombian Leather Toploader (Apparel)
    Lots of room and lots of pockets to separate your things.Looks great easy to travel with. Photos accurately portray the bag.

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