3 thoughts on “Wenger Patriot Rolling Case Blk to 17IN Laptop with laptop instance

  1. Carolyn
    2 of 2 people found the following review helpful
    2.0 out of 5 stars
    Great bag but handle broke 3 mos. in…no help from seller, June 12, 2015
    By 
    Carolyn

    Verified Purchase(What’s this?)
    This review is from: Wenger Patriot Rolling Case Blk Up To 17IN Laptop with notebook Case (Electronics)
    I loved this product when I received it because of all the functional features. However, one month into using it the handle started sticking and wouldn’t go down all the way. I would have to jiggle it a bit to get it all the way down and I was willing to live with the minor inconvenience. However, three months in the handle stopped going down all-together. I just contacted the seller to ask if I could exchange it and their simple reply was, “the order is outside our 30 day return policy and cannot accept a return…” While I asked for an exchange they elected for the simple response so they could wash their hands of it. I asked for warranty information from them but got no reply. Under product description, it says click on “warranty details” and once you do that, it says contact seller for information. But, three months in, the seller is not providing the details. I am going to figure out another way to get this fixed and/or exchanged.
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  2. Amazon Customer
    1 of 1 people found the following review helpful
    4.0 out of 5 stars
    Product is not true to the description. Otherwise good bag, July 18, 2016
    By 

    Verified Purchase(What’s this?)
    This review is from: Wenger Patriot Rolling Case Blk Up To 17IN Laptop with notebook Case (Electronics)
    It is a very nice and well built bag. However my only compaint with this product is that the description of the item says its origin is in USA but I received a product made in China. A similar product of Chinese origin is also available online for lesser price. I wanted a US made product and am really dissapointed. I requested for a replacement. Since this is a third party product will have to wait for 48 hours for their response. Will update the review once the replacement is done. If you are not choosy about the make of the product you can definitely go for it. The bag is otherwise very good both in look and make and seems like will serve its purpose very well. Giving it a four star as it is not as per the description.

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  3. P. Zack
    2 of 2 people found the following review helpful
    4.0 out of 5 stars
    This is an economical and durable rolling backpack, November 19, 2013
    By 
    P. Zack
    (VINE VOICE)
      
    (REAL NAME)
      

    Verified Purchase(What’s this?)
    This review is from: Wenger Patriot Rolling Case Blk Up To 17IN Laptop with notebook Case (Electronics)
    I am a teacher in a school with five stories, stairs, and a elevator that is slow and unreliable. I also have to walk a distance from the parking lot, and I am frequently lugging a large quantity of books, ungraded papers, and a heavy laptop computer. At the beginning of the current school year I decided that lugging my shoulder bag laptop case, often weighing 30 lbs or more, to and from school, was not to my liking and I invested in this rolling case.

    Firstly, the good: The case is well made, the wheels roll smoothly, and the telescoping handle is sturdy enough to stand up to a reasonable amount of abuse,but smooth enough to extend and retract with the use of only one hand. The compartments are roomy, and there are several sections. I especially like the removable brief case that I can use when I need to carry only a small number of my usual load of papers to or from individual classes. The bag is large enough to fit my 17 inch laptop in the laptop area, although I admit the bag is not made for this, and the fit is tight. Still, I am able to get the lap top, the cord, and 20 – 30 pounds of books and papers into the bag comfortably without anything falling out. The zippers are of good quality, and run smoothy, even when I am juggling many things in both hands and can only use one hand to close them. This bag takes a beating, up and down stairs, in and out of my trunk, and often overloaded, but still looks nearly new and has held up well to the abuse.

    The disadvantages: This is a heavy bag, even when empty, which takes a toll when I have to carry the bag manually up and down stairs. And, the pockets are arranged in such a way that when you do NOT have a heavy item (like a laptop) in the back, the bag can fall forward and dump the contents of the other pockets. In other words, the empty bag is front heavy, and does not stand upright when the zippered compartments are fully opened, or most of the weight is in the front of the bag.

    Still, the disadvantages are slight compared to the advantages. I looked at many more expensive bags before choosing this one, and I am very pleased with the way this bag is holding up. I would purchase this again.

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