2 thoughts on “Into the Bag: Selling into the Salon

  1. A L O Connor
    32 of 32 people found the following review helpful
    5.0 out of 5 stars
    In The Bag: Selling in the Salon, April 26, 2000
    By 

    This review is from: In the Bag: Selling in the Salon (Paperback)
    This is a great book which gives invaluable, practical advice on increasing salon revenues.
    The book concentrates on increasing revenue through retail sales looking at salon design, layout, product, staffing, sales tips, objections, follow up etc.
    Carol Phillips really understands customer service, and makes you think about the whole client experience. At every stage she makes suggestions to improve your customer service to build customer loyalty and repeat sales. There is also advice on staff issues, marketing and other management issues.
    The book has been carefully structured and the chapter overviews and summaries are useful. It is also well indexed. I now call it the salon bible. Read it.
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  2. Anonymous
    2.0 out of 5 stars
    This was not the book I expected it to be …, November 5, 2015
    By 
    erica

    Verified Purchase(What’s this?)
    This review is from: In the Bag: Selling in the Salon (Paperback)
    This was not the book I expected it to be at all. It’s almost completely outdated practices and it just wasn’t at all what I thought it would be.
    That being said, it came quickly and I had no issues with the seller at all.
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